what is the interpersonal communication essay

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Interpersonal Communication Essay

1. introduction.

Ways to communicate are astonishing. We communicate through how we dress, and people can observe how we are feeling and what we are thinking. Interpersonal communication is what helps us survive in this world, as we communicate with people to lead, to seek attention, to be social, to reach agreements, and to get what we want and need. Surprisingly, the first few minutes of communication can greatly impact how a person perceives us. There are plenty of definitions in every kind of study, but the author believes that interpersonal communication is how people connect with each other. Every relationship we have, whether it is with others or with ourselves, and every problem we experience, can be solved by having interpersonal communication skills. When a person studies interpersonal communication, they have the potential to develop self-awareness and personal identity. By understanding the role of interpersonal communication in our daily lives, we need to focus on "knowing ourselves". There are many areas that can cause problems in interpersonal communication. For example, egocentrism, which means being self-centered and only considering one's own thoughts and actions. This can be problematic because it imagines that the other person in the communication does not really exist, but only exists as a source of praise or criticism in the mind of the person practicing egocentrism. This is about self-protection and self-enhancement desires. Another problem in interpersonal communication is negative emotions. The author discusses that in our daily lives, every individual may experience highs and lows of emotions. It is normal to have various emotional forces controlling us in order to successfully interact in society. However, there are four negative emotions that we need to discuss. The first unproductive negative emotion in interpersonal communication is anger. Anger is a second

1.1 Importance of Interpersonal Communication

The more importance we give to intercommunication and relationship, the more we grow and develop with it. Similarly, we need interpersonal communication for a healthy relationship. The most important and essential importance of interpersonal communication is: helps to build a relationship, helps in exchanging information, creates emotional and physical closeness, and helps in expressing or receiving personal needs, goals, and experiences. All humans have a basic need to communicate with others, and survival can be easier when people can understand each other. However, for a relationship that needs more than just basic needs. In fact, we need to build a gentle, sincere, self-complete, and professional relationship with others in order to have a better personal and working life. No matter in the workplace or family, even in a love relationship, the relationship will end up with a breakup if there is no good quality of communication between the couple. Imagine at work, the manager cannot present his bright ideas. The staff do not understand the goal of the project, and the products/output at the end will be terminated. On the other hand, the staff will also not be willing to talk to his manager and understand what exactly the manager needs from the staff. Then the result is still the same, that the project would be unsuccessfully implemented. Communication may be very challenging, especially in a multitasking environment, but due to the workers and the managers having good quality of communication between each other, this can lead to better strategy, better quality, and most importantly, the relationship can build up. The workers will tend to be more motivated, committed, and effective in meeting the common goal of the team and also the organization. On the other hand, the manager will have his high productivity, good staff retention, and also his leadership can be improved. Such a wonderful result. All this could happen due to the importance of managerial skills in interpersonal relationships. If the manager has good quality of communication, then this indirectly shows that the manager knows how to manage and lead the team. Well planning, better time allocation, understanding staff needs, and effective control of things, and there is no other reason people do not want to communicate with others with bad intentions or even using communication in a negative or deceptive way. By not doing that, it can only run or destroy others and relationships, and in the end, the result loss and pain might not be able to retain. If there is such a negative mind to sabotage the smoothness of others. But not only that, sometimes people act to sabotage themselves. Like some people will believe that expressing their feelings and needs, they might be seen as a weak person and will be taken advantage of by others. This belief is irrational. However, this kind of communication apprehension and fear acts as self-blocks in active communication. By practicing trust and the other person acting as trusting, this might be able to change or reduce his fear of communicating with others. But all this needs good quality of interpersonal communication. Last but not least, always remember that the people who listen to you and their feedback don't always think the same as you and may always please provide feedback even if their feedback is negative. This is because you should not only fill in information whenever you feel like and close the door for other information. Always create a quality and mutual communication style between you and your listener. Any problems that you face during communication, try to fix it, and if you are not sure what's going wrong, then show concern and ask for opinions. You can start with something which is very basic and nowadays, people still need to learn - listening. This is because this triggers communication in any situation and starting to communicate confidently and conveniently. So, cultivate and develop the art of communication and start evaluating yourself whether you have the good quality of interpersonal communication or not.

1.2 Definition of Interpersonal Communication

The essay on interpersonal communication begins with an introduction that highlights the importance of this skill, followed by a definition of what interpersonal communication entails. It then delves into the factors that can affect interpersonal communication, such as cultural differences, nonverbal communication, and listening skills. The essay also explores effective strategies for improving interpersonal communication, including active listening, empathy and understanding, and conflict resolution techniques. Well, it is true that the term 'interpersonal communication' sounds simple. One could assume that this just means to communicate with a different person, but what people do not realize is that in order to understand the communication, we have to study it. Interpersonal communication is communication between two or more people. It involves the exchange of messages and is a way of understanding how people experience and express their lives. Just because a lot of people talk at the same time, it does not mean they are engaging in interpersonal communication. There are four basic elements that define the verbal and nonverbal communication exchange between humans. The first basic element is that it is a type of communication between humans. As mentioned earlier, it involves more than one person. An exchange of messages is very important for interpersonal communication to be considered as such. A message sent must be received by the other person in order for it to be successful interpersonal communication. Every person, place, and situation serve as a context in which we can interact with the world around us and the people in it. In our daily life, a critical number of everyday tasks may, in fact, require us to engage in factors such as selecting words and a particular mode of address that is relevant to the person whom we are speaking to. Every individual engages in communication. All moves, tactics, strategies, and methods of the linguistic system. This basically defines verbal and nonverbal communication. Every person engaging in interpersonal relationship or communication is substantially determined by the subjective experience of the other as a person differentiated from oneself. The second element of interpersonal communication is that it is a direct, face-to-face discussion. It is also a primary method of communicating. We engage in interpersonal communication on a daily basis. Every time we speak to another person, we engage in the process of constructing a definition of the situation or a sense of reality.

2. Factors Affecting Interpersonal Communication

Cultural Differences "Cultural differences" refers to the variety of behaviors and communication patterns that members of diverse cultural groups have developed and exhibit in intercultural communication encounters. Each culture has its own values, beliefs, and practices. For example, the way that people in the United States vary their tone of voice - raising it and lowering it in order to denote a question as opposed to a statement - is an example of a cultural-specific nonverbal "cue". In some other cultures, your awareness of these differences can help to minimize the negative impact that they may have when they occur. For example, a student's raised voice and forward posture may make his American professor feel that she is being threatened, while in the student's culture of origin, this is a sign of respect and attentiveness. Increased contact between different cultures and the vulnerability and uncertainty experienced when living in a new culture, individuals are more likely to experience culture shock. Nonverbal Communication Nonverbal behaviors are those behaviors and characteristics that convey meaning without the use of words. Nonverbal behavior can play five roles: repetition, contradiction, substitution, complementing, and accenting. Nonverbal communication also has the ability to portray a non-static status of affairs. For instance, a distressed German might cover his eyes with a hand while an indifferent German might achieve the same task, but without the hand touching the face. Listening Skills Given that oral communication competence includes both verbal and nonverbal communication, the role of listening is critical in the interpersonal communication process. Active listening is a particular communication technique that requires the listener to provide feedback on what he or she hears to the speaker. Before expressing our feelings and attitudes in response to what we hear, we often begin by interpretation of people's behaviors as a way to gain an understanding about them. Over time, if the same views are being expressed, they may become fixed in our minds and we tend to respond more on the basis of our interpretation rather than stepping back and gathering more information. This can result in 'pre-judging' people and situations without giving full consideration to the matter in hand. On the other hand, active listening means a way of honoring the human need to be heard. It focuses on 'hearing' the other person out and providing an opportunity for that person to feel 'heard' and understood. In the act of supportive listening, a person will not only get a chance to express his or her own feelings, but the speaker is more likely to talk about deeper issues and even open up new understanding share of experiences. Dos and don'ts of such form of listening include encouraging the other person to talk, giving them time to express their feelings, help both parties in the conversation to understand what is actually troubling the other. On the other hand, one should avoid offering solutions and judging their feelings and opinions - the idea is to focus on the person's feelings and help he or she to work through them.

2.1 Cultural Differences

Cultural differences can be a barrier to successful interpersonal communication. Everyone has a slightly different cultural background and this can lead to the use of different verbal and non-verbal language. This doesn't just apply to international communication. Even within one culture, there can be a variety of different cultures. For example, someone who has grown up as an expat in a foreign country but then returned to their home country will bring back different cultural values. Similarly, someone from a rural community will have different cultural values than someone from a city. These differences can lead to a lack of sensitivity or understanding. For example, a cultural difference that sees a person take a step back as another person moves one step forward can be a barrier to effective communication. This is because, in active communication, both parties would be moving towards each other to show engagement. However, if one person is inadvertently using guidance from their own culture and is unaware of the other person's, they might misread this non-verbal signal and this can lead to misunderstanding. Cultural differences can also have an impact on the ease of both initiating and maintaining relationships. Different cultures will have different attitudes towards the importance of initial interactions. For example, in the UK, an apology is seen to imply personal responsibility and can sometimes be seen as a form of accepting fault. This is not 'normal' in all cultures and this lack of certain small-talk skills can initial interactions more difficult. Similarly, even within individualist or collectivist cultures, cultural subtleties can cause significant issues. For example, in India, there is a phrase 'adesh' which is Hindi for 'goodbye'. This phrase is usually one used by the person who is leaving. However, in the UK, it would be more common for the person staying to say 'goodbye' to the person leaving. Such a small difference of language and cultural practice can lead to people misunderstanding another's intentions and cause difficulty when trying to form relationships. These phrases are learned over a long period, and being 'thrown in the deep end' with a different culture is both difficult and terrifying for most. So, many ethnocentric people are liable to stay away from fully forming relationships with those from other cultures because it is too emotionally arduous to try and shift these natural instincts. Therefore, without an awareness and understanding of cultural differences in values and communication practices, restrictive and destructive 'othering' can take place.

2.2 Nonverbal Communication

Nonverbal communication is another kind of communication that is often unnoticed and unrecognized. From the nonverbal language world, the spoken language is simply one approach to communicate. As an instance, a smile on an individual's face, rather than stating that, "I am so happy to meet you!" Nonverbal communication is known as a method whereby individuals relay significance and exchange messages with no use of phrases. Additionally, nonverbal communication can relay far more significance compared to verbal communication. There are about six kinds of nonverbal communication. The first one is kinesics; this identifies the analysis of hand, arm, body, and confront movements. Eye contact is the next kind of nonverbal communication. It indicates the significance of eye contact to the communication. Proxemics, the third kind, signifies the research into the private space in which a person is prepared to shield others. The fourth one is haptics; it's known as communicating through touch. A few of the customs, people do not give consent to others to get into their private space. Kind of touch can send various messages and communicate distinct feelings. Physical appearance, the fifth kind, maybe indicates nonverbal communication through demonstrating it. As an instance, changing physical appearance may communicate a difference in mood. Lastly, artifactual communication suggests nonverbal communication through objects including hairstyles, clothing, or perhaps accessories. Artifacts serve several diverse functions and they might or might not be aware or deliberate. These acronyms are highly connected to American culture and also possess another impact on nonverbal communication. In American culture, staring into another's eyes is generally regarded as a sign of confidence and respect for another individual. Nonetheless, in Japan, prolonged eye contact is frequently considered impolite and is avoided. On the flip side, bowing, the Japanese form of greeting, is just another nonverbal language. It conveys more significance than simply saying hello verbally.

2.3 Listening Skills

The next factor that can affect interpersonal communication is listening. There are several different types of listening including informational, critical, and empathic. Informational listening is when a person is trying to understand or learn certain information such as in a classroom setting. Critical listening occurs when a person is trying to make a judgement based on the information they are hearing. Critical listeners are guided by several cognitive and intellectual abilities, of which I can only mention a few now and with some simplification in that notion. On the other hand, empathic listening is when the listener is trying to understand or experience what the speaker is going through. This is by far the most important listening skill a person can have and this skill alone can solve many of the world's problems. So I will spend my time teaching you what empathic listening is and how it can work miracles in our relationships. So we need to make sure that we are truly understanding and truly sensing these emotions and issues as the speaker is presenting to us. When we are empathically listening to someone we are not trying to solve the person's problems for them. That can drop the communication to a sympathetic level rather than an empathic level. We are also not providing our own personal advice. This again can lead us to giving advice that may not help the speaker and cause the speaker to feel that they are not being understood. Also avoiding interruptions, not changing the subject, and not leading the conversation are strategies to empathic listening. All these types of listening can affect the way an individual communicates with others. For example, I may use informational listening during a friend's conversation; however, this may cause me to attempt to solve their problem instead of being an empathic listener and truly understanding what the person is going through. Every individual will have a preferred listening style. However, it is important for a person to be aware of the style they are using and if necessary, adapt and select the most suitable approach for the specific situation. It is a commonly shared view that empathic listening is the preferred option when it comes to developing and maintaining good quality relationships with others.

3. Effective Strategies for Interpersonal Communication

Active listening When many people think of health and wellness, they only consider exercise and nutrition. However, another aspect of health is our ability to form and maintain relationships. We create meaning in our lives through our relationships with others. Our life, and our experiences becomes shaped by these relationships. Even though it may seem that choosing the right strategies for improving how we communicate is mostly a matter of common sense, by understanding the why of our behaviors and feelings, we can control and improve our skills and our lives. Heath tells us that "If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't have empathy and have effective relationships, then no matter how smart you are, you can be a total failure." There are many strategies for improving interpersonal communication. Too many to cover in detail in one essay. However, I will take some time to highlight some of the more well-known strategies. One of the key strategies for improving communication skills is active listening. This schema enables better interpretation and more accurate meaning from the message of the interlocutor. Active listening is an instrumental part of the communication process. It's different from passive listening and often includes confusingly similar behaviors such as nodding and smiling. However, these later behaviors fail to achieve the main goal of active listening which is all about empathy and understanding. Active listening can be extremely helpful in the communication process as it confirms the attention of the speaker. This aids in preventing daydreaming and mind-wandering and keeps the listener focused on the speaker. It also helps the listener understand the speaker's viewpoint. When we listen actively, we can better interpret body language, specifically facial expressions, moods and vagueness and verbal pitch changes, all which provide the interlocutor's true meaning.

3.1 Active Listening

Active listening is an important component of effective interpersonal communication. When an individual is actively engaged in the communication process, they find it easier to process and respond to the message being received. Active listening involves various verbal and nonverbal cues, including maintaining good eye contact, nodding and other positive facial expressions, and providing frequent feedback to the speaker. Listeners also use the technique of reflecting what is being said and asking open-ended questions, allowing the speaker to expand on their thoughts and feelings. This is a particularly useful skill when dealing with conflict, as the listener can express understanding to the speaker and gain a clearer picture of what the problem actually is. It is also crucial for building trusting relationships in a professional environment. For example, by actively listening to a customer's needs and showing that their feelings and opinions are being taken into account, it is possible to gain their confidence and loyalty. Finally, active listening minimizes the chance of misunderstandings or mixed messages, reducing the potential for conflict to arise. The listener's focus on the speaker and the message being conveyed means that they are more likely to fully grasp and interpret the meaning being put forward. By giving the speaker the courtesy and respect of the listener's full attention, the listener shows a commitment to the well-being of that person and their message. Modern technology has led to an increased emphasis being placed on instant, constant communication and has therefore had some negative impact on the skill of active listening. Whether consciously or subconsciously, individuals expect instant responses from one another which do not allow time for active listening. Furthermore, technology has led to a preference for shortened, abbreviated forms of communication which may not require the depth of understanding that active listening provides. This trend undermines the significance of nonverbal cues and the crucial role they play in adding depth to communication. In response to the impact of modern technology, more and more researchers and practitioners are beginning to advocate for and employ the use of 'mindfulness training' as a way of developing the skill of active listening. Mindfulness is the practice of bringing one's attention to experiences occurring in the present moment, and can be achieved through techniques such as meditation and focused breathing exercises. By learning to build these practices into one's daily life, individuals can develop a strong awareness of the world around them and learn to truly focus on individual interactions and the messages being conveyed. Such an approach recognizes that active listening is not a skill that can be developed overnight; it is a continuous process that requires work and dedication to better one's understanding of both others and oneself.

3.2 Empathy and Understanding

People also search for: - MacroPersuasion - Interpersonal Communication - Conflict Resolution - Conflict Resolution Services - How NOT to Resolve Employee Disputes - Site Map - Marilyn microPersuader's Imaging Collection - Interpersonal Communication Essay By analyzing the ways I communicate with others, I am able to identify weaknesses in my communication strategy. By examining these weaknesses, I select to only heighten my strengths. The essay has shown that I am kind and friendly, and that I care. I always find time to lend an ear to a friend in need. While I am empathetic and comfortable with verbal communication, physical contact may be an issue for me. The Effective Communications essay was informative and described the main area of effective communication. The main areas of effective communication are, firstly, to have an audience-centered approach and secondly, to deliver the speech in a clear and precise manner. In fact, one can see that active listening and emotional intelligence factor into the overall composition of the material. Sibbernsen (2017) makes the observation that active listening is about more than simply hearing what someone is saying or being able to accurately remember a specific phrase or decision later. Rather, active listening is something of an intrapersonal process that involves the careful navigation of nuanced emotional responses and stimuli. When the empathic communication approach was used, I found that the conversation went a lot smoother. The reaction which my partner had was good and he made positive statements such as "please give me a moment to explain how I feel about this topic". This proves that empathic communication does work and I responded to his request for a moment. The techniques applied in this case were empathy, authenticity, and self-disclosure, which are taught within counseling strategies (Sanders, 2011). The skills that I demonstrated in the conversation were paraphrasing and reflecting statements, initiating appropriate self-disclosure, and articulating a goal for the conversation (MacCluskie, 2013). Some statements which I made during the conversation include "We both had a long day."

3.3 Conflict Resolution Techniques

The conflict resolution is the art of ending quarrels and settling problems within people. While disagreements are a common part of a relationship, ongoing conflict can be stressful and damaging to a relationship. There are many different conflict resolution techniques. But before we use conflict resolution techniques, we need to analyze the cause of the conflict. As an example, when a supervisor and employee have a conflict, the cause is often the supervisor's lack of understanding. Unmet needs can keep a conflict going. It is better to find a resolution that meets each person's needs or the needs of the relationship. But sometimes people are so focused on the opposition that the resolution is sporadic. In such cases, the quarrel may turn out to be a win-lose situation. A resolution can be a compromise or it can result in a new strategy. When compromise is the resolution, each person gives up a little. This can often lead to resentment. On the other hand, a new strategy leaves some people unhappy at first but is the best solution. It involves really understanding and giving some weight to the other person's side. It sometimes helps to get a facilitator or a neutral third person when using some of these strategies, because the facilitator can listen to both sides, redirect negativity, and guide the negotiation to a successful resolution. The facilitator must be neutral and non-judgmental and not add to the conflict. He or she should have the good intention and really want to be helpful. When someone tries to make peace, it can be very helpful to use an act of goodwill. It is used to make amends or to start over. It helps both sides to feel better and a new day or new start. It also opens the door to forgiveness. We can also consider taking a break and let both parties cool down a little bit. This can be very useful to allow everyone some time to really think through what is happening. Lengthening the identification phase of conflict resolution can assist advanced weapons and interest-based resolution techniques, which can assist us in creating the best resolution to the situation or problem at hand. When emotions have raged into physical abuse, no person should try to cover up or hide the condition. The consequences of doing so can further harm the abused, support the harmful behavior, and damage the relationship so badly that it may never be healed. Professional aid is necessary when the situation has jilted this far.

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Home — Essay Samples — Sociology — Interpersonal Communication — Reflective Paper on Interpersonal Communication

Reflective Paper on Interpersonal Communication

• Categories: Emotional Intelligence Interpersonal Communication

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Published: Jun 6, 2024

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